Shipping policy

Shipping Information

We’re excited to get your order to you as quickly and smoothly as possible. Here’s what you can expect when you shop with us:

Order Processing
All orders are typically processed within 1–3 business days. Please note that orders placed on weekends or public holidays will be processed the next business day.

Shipping Methods & Delivery Times
We partner with reliable carriers to ensure your items arrive safely and on time. Delivery times depend on your location, but all orders typically arrive within 5-9 business days.

Please keep in mind that unexpected delays can occur due to customs, weather, or carrier issues. While we do our best to ensure timely delivery, Moriel Heritage is not responsible for delays caused by shipping carriers, customs authorities, or events beyond our control.

Shipping Costs
Shipping fees are calculated at checkout based on your order size and destination.

Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey.

Once an order has been shipped, responsibility for the parcel transfers to the customer. Delivery is confirmed by the carrier’s tracking status.

 Lost / stolen parcels
Moriel Heritage is not responsible for parcels marked as delivered by the carrier but not received by the customer. We recommend selecting a secure delivery address.

International Shipping
We proudly ship worldwide! Please note that international deliveries may be subject to customs fees, import taxes, or other charges depending on your country’s regulations. These fees are the responsibility of the customer.